[Orders] - How to manage your orders [Cara untuk menguruskan pesanan]

*RUJUK VERSI BAHASA MALAYSIA DI BAWAH*

1. Go to Orders and scroll to right on orders list and click Actions

2. Under Actions, there is a "Download Invoice" action where user is able to download the order invoice

2.1 If user wants to download the invoice, click Run Action

2.2 Sample of the downloaded invoice

3. Under Actions, there is a "Print Shipping Label" action where user is able to print the shipping label

3.1 If user wants to print the shipping label, choose option type and click Run Action

3.2 Sample of the shipping label and user can print it 

4. Under Actions, there is a "Fulfill Shipment" action where user is able to fulfill the fulfillment status

4.1 If user wants to run the action, user needs to copy the tracking number from the shipping label

4.2 Then, user needs to key in the tracking number and click Run Action

4.3 The fulfillment status is now fulfilled and order status is also updated

5. Under Actions, there is a "Mark As Paid" action where user is able to update customer's order either it has been paid

 5.1 If the customer has made a complete payment, user can click Run Action to mark the order as paid 

5.2 Then, the payment status will be update to "Paid"

6. Under Actions, there is a "Cancel Order" action where user is able to cancel order 

6.1 If user wants to cancel the order, simply click Run Action and the order will be cancelled

7. Finally, "Generate Picking List" is an action where user is able to generate customer's order product and provide it during shipment

7.1 If user wants to generate the picking list, click Run Action

7.2 Sample of picking list

*Video guidance is at the bottom of the article*

VERSI BAHASA MALAYSIA

1. Pergi ke Orders dan pergi ke bahagian kanan dalam senarai pesanan dan klik Actions.

2. Bawah Actions, terdapat "Download Invoice" di mana pengguna dapat memuat turut invois pesanan.

2.1 Jika pengguna ingin memuat turun invois, klik Run Action

2.2 Contoh invois yang telah dimuat turun 

3. Bawah Actions, terdapat "Print Shipping Label" di mana pengguna boleh mencetak label penghantaran

3.1 Jika pengguna ingin mencetak label penghantaran, pilih jenis pembekal penghantaran dan klik Run action 

3.2 Contoh label penghantaran dan pengguna dapat mencetaknya 

4. Bawah Actions, terdapat "Fulfill Shipment" di mana pengguna dapat memenuhi status pemenuhan

4.1 Sekiranya pengguna ingin melakukanya, pengguna perlu mengambil nombor penjejakan dari label penghantaran

4.2 Kemudian, pengguna perlu memasukkan nombor penjejakan tadi dan klik Run Action

4.3 Fulfillment status(status pemenuhan) kini dipenuhi dan status pesanan juga dikemas kini

5. Bawah Actions, terdapat "Mark As Paid" di mana pengguna dapat mengemas kini pesanan pelanggan sama ada telah berbayar

 5.1 Jika pelanggan telah membuat pembayaran lengkap, pengguna dapat klik Run Action untuk menandakan pesanan sebagai dibayar

5.2 Kemudian, status pembayaran dikemas kini kepada "Paid"

6. Bawah Actions, terdapat "Cancel Order" di mana pengguna dapat membatalkan pesanan

6.1 Jika pengguna ingin membatalkan pesanan, hanya klik Run Action dan pesanan tersebut akan dibatalkan 

7. Akhir sekali, "Generate Picking List" adalah tindakan di mana pengguna dapat menghasilkan produk pesanan pelanggan dan meemberikannya semasa penghantaran 

7.1 Jika pengguna ingin membuat senarai pemilihan, klik Run Action

7.2 Contoh senarai pilihan 

Video Guidance:

Panduan Video: